The M Tourist Application (“Application”) allows tourists to register and receive an M Tourist Card (“Card”) to enjoy exclusive shopping privileges and benefits at participating stores. By registering and using the Card, you agree to the following Terms and Conditions:

1. Eligibility

- The Card is exclusively for tourists holding a valid passport and is non-transferable.

- Each tourist is entitled to one Card only.

2. Card Benefits

- Benefits vary depending on the type of Card (Gold, Platinum, or Diamond) and are as stated in the Application.

- Benefits include shopping discounts, VAT refund privileges, complimentary services, and other special offers, subject to the specific Card level.

- Discounts apply to regular-priced merchandise only, unless otherwise specified.

3. Exclusions

Discounts and privileges are not applicable to the following:

- Pharmacy

- Liquor & Wine Cellar

- Food Hall / Take Home items

- Gift Vouchers, Gift Cards, Top-up Cards, or partial deposits

- Service shops, rental shops, delivery fees

- M Online and M Chat & Shop purchases

The Card may not be used in conjunction with other promotional campaigns, special discounts, or membership privileges, unless otherwise stated.

4. VAT Refund

- Tourists are entitled to receive up to 6% VAT refund in accordance with Thai Revenue Department regulations.

- A valid VAT Refund Application for Tourists Form (P.P.10 / E.P.P.10) must be completed and submitted as required.

- The Company is not responsible for refund approval, which is subject to Thai law and government procedures.

5. Card Usage

- The Card must be presented at the point of purchase to redeem benefits.

- The Card and its benefits are valid only during the tourist’s stay in Thailand and cannot be exchanged for cash or other compensation.

6. Limitations & Liability

- The Company reserves the right to change, modify, or cancel benefits, conditions, or participating stores without prior notice.

- The Company shall not be liable for any loss, damage, or expenses arising from the use of the Card, except as required by law.

- Benefits and services are provided “as available” and may vary depending on store participation.

7. Governing Law

- These Terms and Conditions are governed by the laws of the Kingdom of Thailand.

- Any disputes arising hereunder shall be subject to the jurisdiction of Thai courts.

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